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Automate · WhatsApp Automation

WhatsApp Business API Automation

Most local customers would rather WhatsApp you than fill a form. We set up the official WhatsApp Business API and automate the messages that matter — instant replies to new leads, appointment and payment reminders, order updates and opt-in broadcasts — connected to your website, CRM and team inbox.

Last updated

Typical timeline
1–2 weeks (Meta verification can add a few days)
Starting from
On quoteplus Meta conversation charges
Tech stack
WhatsApp Cloud APIInterakt / Wati / AiSensyn8nGoogle SheetsRazorpay payment linksClaude / OpenAI

// who it's for

Who is whatsapp automation for?

  • Local businesses whose customers prefer WhatsApp to email
  • Clinics, salons and coaching institutes sending reminders
  • Stores sending order, shipping and COD confirmations
  • Teams sharing one WhatsApp number across several staff

// deliverables

What you get

  • API setup

    Meta business verification, number registration and display name approval.

  • Message templates

    Utility and marketing templates written and submitted for approval.

  • Automated journeys

    Lead welcome, reminders, payment links, review requests and follow-ups.

  • Team inbox

    Multiple staff on one number with assignment and notes.

  • Integrations

    Website forms, CRM, Google Sheets, Shopify, booking tools.

  • AI replies

    Optional AI assistant for common questions with handover.

// process

How the project runs

Typical timeline: 1–2 weeks (Meta verification can add a few days).

  1. step 01

    Use cases

    Pick which messages to automate and what they say.

  2. step 02

    Verification

    Meta business verification and number setup.

  3. step 03

    Templates & flows

    Templates approved, journeys built and tested.

  4. step 04

    Go live

    Team trained on the inbox; opt-in collection switched on.

// work

Related projects

We are adding detailed case studies here. Ask us on a call and we will walk you through live projects similar to yours.

Ask for examples

// FAQ

WhatsApp Automation: common questions

What is the WhatsApp Business API?

It is Meta’s official way for businesses to send and receive WhatsApp messages through software instead of a phone. It allows automation, multiple staff on one number, CRM integration and approved bulk messages, which the WhatsApp Business app cannot do at scale.

Can I keep my current WhatsApp number?

Yes, but the number must be removed from the regular WhatsApp or WhatsApp Business app before it is moved to the API. Many businesses use a new number for the API to avoid disruption.

Will my number get banned for sending bulk messages?

Not if you follow Meta’s rules: message only people who opted in, use approved templates and keep quality high. We set up opt-in collection and templates to stay within policy.

How much does WhatsApp API messaging cost?

Meta charges per conversation or message depending on category (marketing, utility, authentication, service) and the current pricing model. Customer-initiated service replies are often free within the service window. We show the current rates during setup.

Can WhatsApp send automatic appointment reminders?

Yes. Reminders can be triggered from your booking system, Google Calendar or a sheet — for example 24 hours and 2 hours before the slot — with a button to confirm or reschedule.

Can new website leads get an instant WhatsApp reply?

Yes. When someone fills your website form, they get a WhatsApp message within seconds, and your sales team is alerted at the same time. Fast replies noticeably improve how many leads you reach.

Do you provide a WhatsApp chatbot too?

Yes. See AI chatbots — the same number can have an AI assistant answering common questions with handover to staff.

// next step

Planning whatsapp automation? Let's scope it.

Get a fixed, written quote within one working day. No obligation, no sales pressure — just a clear plan and price.