AI Chatbot Development
Services in India
Proshala builds GPT-4 powered AI chatbots for WhatsApp, your website, and Instagram — that qualify leads, automate customer support, book appointments, and close sales 24 hours a day, without adding a single person to your team.
From a simple FAQ bot to a fully custom AI assistant trained on your product catalogue and CRM data — we design, build, integrate, and monitor chatbots for businesses across Delhi NCR and Pan India.
Your Customers Are on WhatsApp. Is Your Business?
India has 500 million+ active WhatsApp users — the highest of any country in the world. When a potential customer wants to enquire about your product or service, their first instinct is to send a WhatsApp message, not fill a form. If your business takes 4 hours to respond, that lead has already gone to a competitor who replied in 30 seconds.
An AI chatbot is not just a fancy auto-reply. It understands what the customer is asking, responds naturally, asks qualifying questions, shares relevant information, and routes the conversation to the right person at the right time — all without any human involvement until it is actually needed.
The difference between a rule-based bot and an AI chatbot is the difference between a phone menu and a knowledgeable customer service agent. Rule-based bots break the moment someone types something off-script. AI bots handle messy, real-world conversations — Hinglish, typos, multi-topic queries — with the fluency of a trained human.
Businesses that deploy AI chatbots for WhatsApp and their website typically see a 3× increase in lead capture from the same traffic, because no visitor leaves unanswered — even at 2 AM on a Sunday. Combined with CRM integration, every conversation becomes a structured, trackable sales interaction.
9 Types of AI Chatbots
Every bot is custom-built for your specific use case — not a template dropped on your website and forgotten.
WhatsApp AI Chatbot
Deploy a GPT-4 powered bot on your official WhatsApp Business number. Qualify leads, send catalogues, book appointments, take orders, and handle support — all on WhatsApp.
Website AI Chatbot
An intelligent chat widget on your website that understands visitor intent, answers questions from your knowledge base, and captures lead details before handing off to your team.
Instagram & Facebook DM Bot
Auto-reply to DMs and story replies on Instagram and Facebook with context-aware responses — turn every comment and DM into a qualified lead automatically.
Custom AI Trained Chatbot
A chatbot trained exclusively on your business data — product catalogue, FAQs, pricing, policies, and past conversations — using RAG (Retrieval-Augmented Generation).
Lead Generation Bot
Conversational lead forms that feel like a real chat — collect name, phone, budget, requirements, and intent score before routing to the right sales rep.
Customer Support Bot
Deflect 60–80% of repetitive support tickets with an AI bot that handles order status, refunds, FAQs, and escalates complex issues to your team with full context.
Appointment Booking Bot
Let customers book, reschedule, and cancel appointments via chat on WhatsApp or your website — synced live with Google Calendar or Calendly.
E-commerce Sales Bot
Guide shoppers from product discovery to checkout inside WhatsApp or your site — product recommendations, cart recovery, COD confirmation, and post-order updates.
CRM-Integrated Chatbot
Every lead captured, conversation logged, and follow-up triggered — automatically synced to HubSpot, Zoho, GoHighLevel, or your custom CRM in real time.
Real Scenarios, Real Results
How AI chatbots actually work in the field — across Indian industries.
A visitor lands on your site at 11 PM. The bot qualifies budget, location, and BHK preference, adds them to your CRM as a hot lead, and books a site visit — all before your agent wakes up.
A student WhatsApps asking about your course. The bot shares the brochure, answers fee and batch queries, collects details, and schedules a counsellor call — zero manual effort.
Patients book appointments on WhatsApp, receive confirmation and reminder at 24 hrs, get pre-appointment instructions, and share feedback post-visit — fully automated.
Customers track orders, raise return requests, and get product recommendations via WhatsApp — deflecting 75% of support tickets without involving your team.
A prospect asks about home loan eligibility. The bot collects income, existing EMIs, and property value, calculates rough eligibility, and books a callback from your advisor.
Guests check room availability, get package details, make tentative bookings, and receive itinerary confirmations — all on WhatsApp without calling your front desk.
Brief to Bot Live — 5 Steps
Conversation Design
We map every scenario your bot needs to handle — lead qualification, FAQs, objections, handoff triggers — and design the conversation flow before writing a single line of code.
AI Training & Knowledge Base
We ingest your product catalogue, FAQs, pricing documents, and website content into a vector database so the bot answers accurately from your actual business data.
Platform Integration
We connect the bot to your chosen channels — WhatsApp Business API, website widget, Instagram DMs — and integrate with your CRM, calendar, and helpdesk tools.
Test & Tune
We run 100+ test conversations covering edge cases, off-topic queries, and fallback scenarios. The bot is tuned until it handles your real customer conversations accurately.
Launch & Monitor
Go live with a full analytics dashboard tracking conversation volume, lead capture rate, handoff rate, and bot accuracy — with monthly reviews and continuous improvement.
AI Models We Work With
Tools & Integrations
Not Just a Bot — a Revenue System
Real AI, Not Button Flows
We build LLM-powered bots that understand natural language — not click-path bots that break when a user types something unexpected.
Trained on Your Data
Your bot knows your products, pricing, FAQs, and policies — because we train it on your actual content, not generic internet data.
Live in Days, Not Months
Simple bots go live in 5–7 days. We ship fast, iterate on real conversation data, and improve the bot continuously after launch.
Meta-Compliant by Default
Every WhatsApp bot is built through an approved BSP with proper opt-ins, template approvals, and frequency policies — zero compliance risk.
Tied to Revenue Metrics
We measure bots by leads captured, appointments booked, and conversions — not just conversation volume. ROI is the only KPI that matters.
Human Handoff Built In
Your bot knows when to step aside. Smooth handoffs to your team — with full conversation context transferred — so no lead ever feels ignored.
AI Chatbot —
Common Questions
What is an AI chatbot and how is it different from a regular chatbot?+−
How much does an AI chatbot cost to build in India?+−
Can the chatbot be trained on my specific business data?+−
Is WhatsApp chatbot legal and compliant in India?+−
How long does it take to build and deploy an AI chatbot?+−
Can the bot hand off to a human agent when needed?+−
Will the chatbot work in Hindi and regional languages?+−
Do you provide analytics on chatbot performance?+−
Your Leads Shouldn't Wait Till Morning
Tell us your use case — WhatsApp lead bot, website support bot, or booking assistant. We will design a conversation flow and give you a live demo prototype within 48 hours. Free, no commitment.
Free prototype · Live in 5–7 days · Hindi & Hinglish supported