Automate · AI automations & AI agents
AI Automation & AI Agents for Businesses
Proshala builds AI automations and AI agents for businesses in Delhi and across India. We connect your website, WhatsApp, CRM and accounts so that enquiries are answered in seconds, leads are qualified and followed up automatically, and routine admin — reminders, invoices, reports — runs without anyone copying data by hand.
Last updated
Included as standard
- Process audit with estimated hours saved per workflow
- Automations built in your accounts — you own them
- Error alerts, retries and a log of every run
- Human hand-off and approval rules for AI agents
- Accuracy testing on your real conversations or documents
- Plain-English documentation and a workflow diagram
- Monthly running-cost estimate before you commit
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What we automate
Process Automation
n8n, Make and Zapier workflows that remove copy-paste work across your tools.
AI Agents
Agents that qualify leads, answer support and run ops tasks inside your tools.
AI Chatbots
Website and WhatsApp bots that answer from your content and capture leads 24×7.
WhatsApp Automation
Official WhatsApp API with instant replies, reminders, order updates and team inbox.
CRM & Lead Flow
Every lead source in one CRM, assigned in seconds, with automatic follow-ups.
AI Voice Agents
Natural-sounding AI that answers and makes calls in English and Hindi.
Custom AI Integrations
AI features in your own product: document search, extraction, summaries and drafting.
What is AI automation for a business?
AI automation means letting software handle repetitive tasks that used to need a person — including tasks that need some reading or judgement. Classic automation moves data between tools on fixed rules; AI adds the ability to understand a message, extract details from a document or decide the next step. Together they remove hours of manual work each week.
What can an AI agent automate for a small business?
An AI agent works best on frequent, well-defined jobs with clear rules. For small businesses in Delhi, the most valuable first agents are:
- Replying to new WhatsApp and website enquiries and qualifying them
- Booking appointments or consultation calls into your calendar
- Answering questions about fees, timings and services from your own documents
- Following up on quotes and overdue payments politely
- Summarising calls and updating the CRM
// see it work
Three automations most businesses start with
Tap a flow and each step to see what happens — no code, no copy-paste, no one forgetting to follow up.
A website or ad enquiry is answered, qualified and booked in under a minute.
Clinics and service businesses cut no-shows without anyone making reminder calls.
Invoices go out and payments come in without chasing by phone.
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Which automation fits which problem?
| Problem | What we build | Tools |
|---|---|---|
| Leads wait hours for a reply | Instant WhatsApp reply + AI qualification + CRM assignment | WhatsApp API, n8n, Claude / OpenAI |
| No-shows and missed follow-ups | Automatic reminders with confirm / reschedule buttons | WhatsApp API, Google Calendar |
| Same questions all day | AI chatbot on website and WhatsApp with human hand-off | Claude / OpenAI, vector search |
| Leads scattered across portals | One CRM with source tracking and routing | Zoho / HubSpot, IndiaMART API |
| Missed calls after hours | AI voice agent that answers, qualifies and books | Vapi / Retell, Exotel |
| Manual invoices and reports | Generated invoices, payment links and daily summaries | n8n, Razorpay, Google Sheets |
How is an AI agent different from a chatbot?
A chatbot answers questions. An AI agent can also act: create a lead in your CRM, check a calendar and book a slot, send a payment link or update an order. Agents decide which step to take next, within limits and approval rules you set.
Is AI automation safe for customer data?
It can be, if it is designed carefully. We use business API plans that exclude your data from model training by default, keep accounts and logs in your name, send only the data each step needs, and self-host tools like n8n when data is sensitive. Agents get human hand-off for refunds, complaints and anything medical, legal or financial.
How much does AI automation cost?
There are two parts: a one-time build cost, and a running cost for AI, WhatsApp and tool usage that depends on volume. We start with one high-impact workflow, estimate the hours it saves and the monthly running cost, and only expand once it pays for itself.
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How we work
- step 01
Map
We sit with your team and map the work as it happens today.
- step 02
Prioritise
Pick the workflow with the best time saved for the effort.
- step 03
Prototype
A working version on your real data within days.
- step 04
Pilot
Runs alongside the manual process; every output reviewed.
- step 05
Scale
Go fully live, monitor, then add the next workflow.
// work
Recent projects
We are adding detailed case studies here. Ask us on a call and we will walk you through live projects similar to yours.
Ask for examples// industries
Industries we work with
- Clinics & HospitalsAppointment reminders · Follow-up visit nudges · Lab report ready alerts
- Schools & CoachingInstant enquiry replies · Counselling call booking · Fee reminders
- Real EstatePortal lead capture · Instant WhatsApp brochure · Site-visit reminders
- Restaurants & CafésReservation confirmations · Order status updates · Feedback and review requests
- Retail & ShowroomsOrder confirmations · Back-in-stock alerts · Service and warranty reminders
- Manufacturing & B2BIndiaMART lead capture · Quote follow-ups · Dispatch updates to dealers
// FAQ
Frequently asked questions
Which tools do you use for automation?
n8n, Make and Zapier for workflows; Claude and OpenAI APIs for AI steps; the WhatsApp Cloud API for messaging; and custom Node.js or Python code when no-code tools are not enough.
Do I need to change my existing software?
Usually not. We connect the tools you already use — Google Workspace, Zoho, Tally, Shopify, your website — through their APIs.
Can AI reply to customers in Hindi?
Yes. Modern models handle Hindi, English and Hinglish well, and we test tone with your real customer messages.
What if the AI makes a mistake?
Agents are limited to your approved information and actions, tested against real past cases, and hand over to a person when unsure. Sensitive actions need human approval.
How long until the first automation is live?
Simple workflows go live in one to two weeks; AI agents typically take two to six weeks including a supervised pilot.
Do you offer ongoing support?
Yes. Support plans cover monitoring, fixes when connected apps change, and monthly improvements.
Is this only for big companies?
No. Most of our automation work is for small and mid-sized businesses where a few hours saved every day makes a visible difference.
// next step
Tell us what you want to build.
Get a fixed, written quote within one working day. No obligation, no sales pressure — just a clear plan and price.